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How eu77 Handles Your Personal Information

Your account data belongs to you, and we want you to understand exactly how we collect, use and protect it. This policy covers every interaction you have with eu77 — from the moment you open an account to the way your JazzCash or Easypaisa…

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What We Collect and Why We Collect It

eu77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register an account with eu77, we collect the information needed to verify your identity, process payments and maintain your account wallet. This includes your name, contact details, device identifiers and payment method references — for example, the mobile number linked to your JazzCash or

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Easypaisa wallet, or the account details you provide when using Raast or a bank transfer. We collect this data for three specific reasons: to complete transactions you initiate, to keep your account secure, and to meet the obligations that apply in the regions where access is
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permitted under local law. We do not sell your personal data to third parties. Data shared with payment processors — including those handling JazzCash, Easypaisa and Raast transactions — is limited strictly to what those processors need to complete your request. Retention periods depend on the
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nature of the data and applicable legal requirements; financial transaction records are held for the period required by relevant regulations, while inactive account data is reviewed on a scheduled basis. You can request a copy of the data we hold about you or ask us to
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correct inaccuracies at any time through the contact path described in the Support section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING PRACTICES

Security, Cookies, Retention and Your Account

We apply technical and organisational measures to protect your data at every layer — from how your login session is encrypted to how payment references for JazzCash, Easypaisa and Raast are stored. Cookies help us keep you logged in, remember your account preferences and understand which sections of the site you use most. You can manage cookie preferences through your browser settings at any time. Data is not held longer than necessary; we review retention schedules periodically and remove data that no longer serves a verified purpose.

Account Security

Your login is protected by OTP verification sent to your registered mobile number. Session tokens expire automatically after a period of inactivity to reduce unauthorised access risk.

Cookie Controls

We use functional, analytical and preference cookies. You can block non-essential cookies through your browser without losing access to your account or payment functions on eu77.

Data Retention Schedule

Financial records linked to JazzCash, Easypaisa or Raast transactions are kept for the period required under applicable regulations. Non-transactional profile data is reviewed and purged on a set cycle.

Third-Party Sharing Limits

We share your data only with processors directly involved in running your account — payment gateways, identity verification services and platform infrastructure providers. No data is passed to advertisers.

DATA REQUEST CONTACTS

How to Reach Us About Your Privacy

If you want to access, correct or remove personal data we hold about you, reach out through any of the channels below. Our account care team handles data requests separately from general support queries, so your request gets the right attention. Responses are sent to the verified contact details on your account — the same email or mobile number you used during registration.

Email Data Requests Send your data access, correction or deletion request to our support email. Include your registered account email and the specific data you are asking about for a faster response.

Live Chat on Site Open the chat widget on eu77 and tell the agent you have a privacy-related question. They will route your request to the account care team directly, avoiding general queue delays.

Account Settings Path Log in, go to Account Settings, and select the Data and Privacy section. From there you can download a summary of stored data or submit a deletion request without contacting support.

Common Questions About Your Privacy on eu77

We have put together answers to the questions our account holders ask most often about data, cookies and privacy rights. If your question is not covered here, the contact channels in the Support section above are available.

We collect your name, contact details, device information and the payment references you provide — such as your JazzCash mobile number or Raast account — to verify your identity and process transactions.

Payment references are stored in encrypted form and shared only with the processors needed to complete your transaction. We do not store full wallet credentials beyond what verification requires.

Yes. Log in, go to Account Settings and select Data and Privacy, or contact the support team by email or live chat. We will send the data summary to your verified account contact details.

Submit a deletion request through Account Settings or via our support email. Some financial records must be retained for regulatory periods; we will explain exactly what we can and cannot remove.

We use functional, analytical and preference cookies. Non-essential cookies can be blocked through your browser settings without affecting your ability to log in or make deposits.

We do not sell or pass your data to advertisers. Data is shared only with payment processors like those handling JazzCash and Easypaisa, and essential platform providers, strictly for account operation.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How eu77 Handles Your Personal Information

Security, Cookies, Retention and Your Account

How to Reach Us About Your Privacy

Common Questions About Your Privacy on eu77

01 What personal data does eu77 collect when I open an account?

02 Is my JazzCash or Easypaisa payment data stored securely?

03 Can I request a copy of the data eu77 holds about me?

04 How do I ask eu77 to delete my account data?

05 Does eu77 use cookies, and can I turn them off?

06 Does eu77 share my data with third parties or advertisers?

Privacy Policy

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